How to Request a Change to a Cisco VOIP Phone
This how-to explains how to make changes to a Cisco VOIP phone on campus. These changes include changing a display name.
Desk phones at Student Housing and Dining Services are managed by Facilities and not CSG. To request a change to your phone please have a manager submit a Tririga request for the change. A manager needs to submit this request because many of these changes incur a fee and a charge code needs to be included in the request.
The most common requests that incur a fee include:
Activating a New Phone
Changing a display name or telephone number
Adding a second line
Setting up Jabber
Setting up an analog line for a fax machine
For additional rates and services, see this how-to on the university’s service hub: Telecom Service Rates