Getting Remote Technical Support using Bomgar
Student Housing and Dining Services uses Bomgar, a secure service provided by UC Davis, for remote support.
In your browser, go to shdssupport.ucdavis.edu.
The support technician youโre working with will provide you with a unique session key. Enter the session key and click Submit.
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When prompted to start the program, click Yes.
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You may be prompted to download and run a small file necessary for the support session to work correctly. Run the software as indicated.
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When the session starts, click Allow to let the support technician view and control your computer remotely.
We recommend adding shdssupport.ucdavis.edu as a favorite in your browser.