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Setup your new Student Work Email Account

Setup your new Student Work Email Account

Owned by Eduardo Baldoma Paredes
Last updated: Jan 27, 2025
3 min read

Delete old Outlook profile

 

  1. Close Outlook if it’s opened.

  2. In the Windows Search bar, type “Control Panel” and click Enter. 

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  1. Change the View by option to Large Icons (if it’s not by default already).

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  1. Click on Mail (Microsoft Outlook)

  1. Click on Show Profiles

  1. Click Remove (click Yes if there is a confirmation prompt) and click OK. 

  1. Close all the windows.

 

Configuring Outlook

 

  1. Once you are in the desktop, click in the search bar, type “Outlook” and select “Outlook (classic)” option.

2. Type “Outlook” as the new Profile Name.

NOTE: If you don’t see the screenshot from step 3 once you opened Outlook (classic), please follow the next steps before continuing with step 3.

2.a. Click Sign in or Create account.

2.b. Type the personal student AD3 email and click Next.

2.c. After Office is activated you will see the screenshot from step 8 and you can continue with the set up.

  1. Once Outlook is opened, delete the student work email address and type your personal student email account (ending with @ucdavis.edu). Then click Connect.

4. Enter your password and confirm DUO push.

  1. Click OK in the “Stay signed in to all your apps” window.

  1. Once the account has been added, uncheck the “Set up Outlook Mobile” option and click Done.

7. Now that Outlook is configured, you will see you student email account as the default one and your student worker email account/shared mailbox as the secondary ones.

NOTE: When you are sending from a different mailbox, other than your own, you need to change the “From” field. If the from field is not available go to the Options tab and select Show From Fields icon (click 3 dots if you don’t see the option).
Now you see the From field, click to use another email address and type both student worker email address and share mailbox (if required) so they are cached for next time.

 

If you have any questions or issues, please call the Help desk (530)752-5975 or email SHDS-Helpdesk@ucdavis.edu. We will assist you as soon as possible