Biweekly Trainer's Meeting Agenda & Notes 02-23-11

Agenda/Notes:

Send email to jmjohnstone@ucdavis.edu know if you'll need to dial in and I'll set up the Toll-free ReadyTalk line: 866-740-1260, access code 7545991

Attendees: Joyce

Topics

1. Training schedule issues
   1. for Steve - none
   2. for Fernando - working on clicker presentation for Friday, 2/25 10:15 so wants to change drop-in schedule on Friday.  Fernando will email Kirk to change the drop-in hours 10:30-12:30.  This gives Fernando enough time.

1. Remedy or RSN Ticket Status
   1. Remedy tickets - Steve now has 41. High priority new one's first.  Then move to older high priority tickets. 
   2. Work on tasks from SmartSite Support Plan - Create matrix site for enhancements/user requests; and draft canned messages to point users their request. Provide ticket number so they can track it.

1. Communication Tasks
   1. See Jira Tickets below
   2. Fernando - SS-276; posted comment Fernando will review document and have Kirk post.

Past Action Items:

1. Continue to clean up Jira tickets.
2. Posted changes to CMDCOM-11 on 10/14 for Middleware to complete these changes: due from Middleware Feb 2011.
3. Posted another comment (on 2/22) to Kirk SAK-549 - Kirk to see if this was still planned:  Where is the request for stuID in roster and pictures?

Real-time list of Blocker & Critical tickets for next production release