Biweekly Trainer's Meeting Agenda & Notes 06-29-11
- Joyce Johnstone
Agenda/Notes:
Send email to jmjohnstone@ucdavis.edu know if you'll need to dial in and I'll set up the Toll-free ReadyTalk line: 866-740-1260, access code 7545991
Topics
1. Update Test Plan for CLE
- Get test plan updates from Steve (Google Doc); share with others by 6/30
2. Training schedule issues
a. End of Spring Quarter issues
- a couple of drop-ins last week
b. Start of Summer Session issues
- No one for drop-ins this week.
- Steve met with Pat B; she would like % scoring summations by category by Student (checkbox in Attributes & Grades called Category summaries) (was in MyUCD); but she says she understands the Gradebook GRBK-686
c. Documentation Updates
1. Revise Training and Support Documentation first SS-332
Goals:
1. Revamp/re-organize how we do documentation
2. Incorporate testing changes into the documentation update process
3. Remedy or RSN Ticket Status
a. Remedy ticket HD0000000216444
- Not for Steve/Fernando
- Dave will review.
b. Steve focus on Pending and Work In Progress tickets
- Has 5 assigned tickets to work on first
4. SmartSite Support Plan - see project plans
a. Need to communicate to customer when issue is being escalated - need canned response for this - Add to T&R agenda and discuss.
5. Communication Tasks
a. Camtasia - Steve
b. See Jira Tickets below - Joyce changed blockers to critical
c. Fernando - SS-276; posted comment Fernando will review document and have Kirk post.
Past Action Items:
- Continue to clean up Jira tickets.
- Posted changes to CMDCOM-11 on 10/14 for Middleware to complete these changes: due from Middleware Feb 2011.
- Posted another comment (on 2/22) to Kirk SAK-549 - Kirk to see if this was still planned: Where is the request for stuID in roster and pictures?
Real-time list of Blocker & Critical tickets for next production release