SmartSite Troubleshooting Guide

Need To Start Sakai

• Become the sakai user

  • sudo su - sakai

  • if you are not in the sudo list but have root access use: "su - sakai"

• Make sure that sakai is not running. If it is running follow the steps in section Need To Stop Sakai

• Now we can start sakai

  • cd /ucd/opt/sakai/bin

  • ./start.sh ; tail -f /ucd/pkg/apache-tomcat/logs/catalina.out

    • This will start sakai and output the log file in the current shell. It usually takes anywhere from 40 seconds up to a couple of minutes to fully start sakai.

Need To Stop Sakai

• Become the sakai user

  • sudo su - sakai

  • if you are not in the sudo list but have root access use: "su - sakai"

• First, check the process list if it is running by executing:

  • ps ax | grep java | grep /ucd/pkg/apache-tomcat

• Then to stop it execute:

  • cd /ucd/opt/sakai/bin

  • ./stop.sh

• Check again if it is still running. Sometimes, it does not stop with the above command. If it's still running, execute:

  • kill -9 PID

    • or:

  • killall -9 java