SmartSite Troubleshooting Guide

Need To Start Sakai

• Become the sakai user
  • sudo su - sakai
  • if you are not in the sudo list but have root access use: "su - sakai"
• Make sure that sakai is not running. If it is running follow the steps in section Need To Stop Sakai
• Now we can start sakai
  • cd /ucd/opt/sakai/bin
  • ./start.sh ; tail -f /ucd/pkg/apache-tomcat/logs/catalina.out
    • This will start sakai and output the log file in the current shell. It usually takes anywhere from 40 seconds up to a couple of minutes to fully start sakai.

Need To Stop Sakai

• Become the sakai user
  • sudo su - sakai
  • if you are not in the sudo list but have root access use: "su - sakai"
• First, check the process list if it is running by executing:
  • ps ax | grep java | grep /ucd/pkg/apache-tomcat
• Then to stop it execute:
  • cd /ucd/opt/sakai/bin
  • ./stop.sh
• Check again if it is still running. Sometimes, it does not stop with the above command. If it's still running, execute:
  • kill -9 PID
    • or:
  • killall -9 java