Delete old Outlook profile
Close Outlook if it’s opened.
In the Windows Search bar, type “Control Panel” and click Enter.
Change the View by option to Large Icons (if it’s not by default already).
Click on Mail (Microsoft Outlook)
Click on Show Profiles
Click Remove (click Yes if there is a confirmation prompt) and click OK.
Close all the windows.
Configuring Outlook
Once you are in the desktop, click in the search bar, type “Outlook” and select “Outlook (classic)” option.
2. Type “Outlook” as the new Profile Name.
NOTE: If you don’t see the screenshot from step 3 once you opened Outlook (classic), please follow the next steps before continuing with step 3.
2.a. Click Sign in or Create account.
2.b. Type the personal student AD3 email and click Next.
2.c. After Office is activated you will see the screenshot from step 8 and you can continue with the set up.
Once Outlook is opened, delete the student work email address and type your personal student email account (ending with @ucdavis.edu). Then click Connect.
Once the account has been added, uncheck the “Set up Outlook Mobile” option and click Done.
3. Now that Outlook is configured, you will see you student email account as the default one and your student worker email account as the secondary one.
NOTE: When you are sending from a different mailbox, other than your own, you need to change the “From” field. If the from field is not available go to the Options tab and select Show From Fields icon (click 3 dots if you don’t see the option).
If you have any questions or issues, please call the Help desk (530)752-5975 or email SHDS-Helpdesk@ucdavis.edu
We will assist you as soon as possible