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  1. Visit any KeyWatcher machine throughout our system.

  2. Click the “Start” button on the home screen. Login with your provided username and password.

  3. The screen below will then appear asking you to enter a new PIN. Click on the top grey box to open a numerical keyboard where you will enter your new PIN.

  4. Type your new PIN using the blue number keys and click done.

  5. Repeat these steps for the second grey box.

  6. Click Save.

  7. Now, you are ready to enroll your fingerprints. The screen below will appear. Pick a finger of your choice to register as your “First Finger” in the system.

  8. The fingerprint reader will turn red, which indicates it’s ready to scan your fingerprint for the first time. Place your finger on the reader to start the process. Repeat this step two additional times. You will see “Place finger on platen (# of 3) appear below your fingerprint scan.

  9. After you’ve completed all three scans, the screen below will appear. “Capture Complete” will indicate that your scans were successful.

  10. If you’re content with your scans and it has registered, click on “Assign/Update User Data.” This allows the system has to input your fingerprints and assign it to your user ID in the database.

  11. (REQUIRED): You will now enroll a second finger. Click on “Enroll Second Finger” and follow the previous steps provided for inputting your “First Finger” scans. RECOMMENDED: Use a finger on your opposite hand.

  12. Once you’re done with enrolling your first (and second, if completed) fingerprints, you can click on the “<” arrow to take you back to your home screen.

  13. Logout of the system and test your fingerprint by logging back in.

Changing your PIN

  1. Login to any KeyWatcher system.

  2. The screen below will appear. Click on “Change PIN.”

  3. Tap the grey “NEW PIN” box.

  4. Using the on-screen keypad, type in the new desired 4-digit PIN number. Tap “Done” when complete.

  5. Repeat steps 3 and 4 using the “New PIN (again)” field.

  6. Tap “Save PIN Changes” to save the new PIN.

The next time you login in, your NEW PIN must be used.

If you forget your PIN, the Access & Security team can reset it for you; please submit a Work Order to request this.

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