Page Comparison

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Post your test results indicating either a pass or a fail with details to: SAK-645

Collaborator Role Test

SAK-712: Verify Library users Collaborator role is functional after the 2.4 upgrade.

Test Story
The Collaborator role is a custom role allowing members of the Library Explorers Group to collaborate with specific tool permissions. For this test, we'll add you to the Library Explorers Group in the Collaborator role and ask you to run through a list of tasks.

Test Steps
Select the Library Explorers Group project site from your list of sites.

1. Select Announcements from the menu. Within the tool, complete the following tasks:
   • Create a couple of announcement
   • Read an announcement
   • Revise your own announcement
   • Delete your own announcement
   • Delete someone else's announcement

Post your test results indicating either a pass or a fail with details to: SAK-712

Contact Us Test

SAK-653

Contact Us integrates functionality between SmartSite and Remedy. The integration tests will be scheduled for a particular date and time to allow programmers from both systems to verify that it functions as specified.

Scheduled Test Date/Time: TBD - the Remedy side is currently in development-do NOT test prematurely: Wednesday, June 13, 11:00am

Test 1: Contact Us from SmartSite login screen

1. Go to the login screen, but do not log in. Click on the Contact Us button and verify that a new window opens.
2. Verify that the new window displays the IT Express Contact Us form which includes Summary and Description data entry fields and a Submit button.
3. Verify that the text is spelled correctly and makes sense to the user.
4. Verify that the Contact Us link returns the user to the same form (link is useful for other systems - although redundant here it must not break.)
5. Verify the UCD link sends the user to UC Davis website.
6. Verify the IET link sends the user to the IET website.

Test 2: Contact Us from specific tool

This test verifies that the proper information is being sent to the Remedy system. Split up the list of Smartsite tools amongst available testers so that we're not flooded with too much data.
Remedy options listed, but not included in this test are: Authentication, SCORM, Site Request, Undetermined, Web Development, WebDav

1. To prepare, cut and past the following table into a Word doc or use this Excel table.
2. Log in and navigate to the each tool listed in the description. Add the tool tools if necessary to complete this step. Select to access all the tools in the list. You are encouraged to access different sites for some of these tools as well, although you only need to test Contact Us from each tool once.
   • Note: Test Message Center (from existing courses) AND Messages and Forums from a new course, if possible.
3. After accessing the tool, select the Contact Us button and verify the new window opens.
4. Enter/cut & paste the text in the following table in the fields specified; do not deviate from this test as we're verifying that the correct information is reported to the correct fields from SmartSite to Remedy.
5. Select Submit to send your message.
6. When you receive the onscreen response, note the ticket or case number at the end of the message. Write that number down in the Word or Excel file next to the tool you are testing.
7. From a tool of your choice, select Contact Us. Select the Contact Us link at the top of the form. Enter " Testing Contact Us Refresh" in the Summary and the name of the tool you accessed in the Description fields. Write down the case/ticket number after submission.
8. Log out and select Contact Us again. Enter "Testing Undetermined" in the Summary and "Not Logged in" in the Description fields. Write down the case/ticket number.

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Test 3: Contact Us as non-authorized user

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When you complete this portion of the test, attach your .doc or .xls file to the Jira. Your results will be forwarded to the IET Remedy team rep for review to determine if we are getting the desired results.

Post your Test 1 test results and attachment to: SAK-653