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Contact Us integrates functionality between SmartSite and Remedy. The integration test tests will be scheduled for a particular date and time to allow programmers from both systems to verify that it functions as specified.

*Scheduled Test Date/Time: TBD - the Remedy side is currently in development-do NOT test prematurely *

Test 1 Steps
Testing Authentication (from list)?

1. Go to the login screen, but do not log in. Click on the Contact Us button and verify that a new window opens.
2. Verify that the new window displays the IT Express Contact Us form which includes Summary and Description data entry fields and a Submit button.
3. Verify that the text is spelled correctly and makes sense to the user.

Test 2 Steps
This test verifies that the proper information is being sent to the Remedy system. Split up the list of Smartsite tools amongst available testers so that we're not flooded with too much data.
_Tools in Remedy listed but not included in this test are: Authentication, SCORM, _

1. Log in and navigate to the tool listed in the description. Add the tool if necessary to complete this step. Select the Contact Us button and verify the new window opens.
2. Enter the text in the following table in the fields specified; do not deviate from this test as we're verifying that the correct text is reported to the correct field in Remedy. Select Submit to send your message.

Post your test results indicating either a pass or a fail with details to: SAK-653