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Send email to jmjohnstone@ucdavis.edu know if you'll need to dial in and I'll set up the Toll-free ReadyTalk line: 866-740-1260, access code 7545991

Attendees: Joyce

Topics

1. Training schedule issues
   1. for Steve - none
   2. for Fernando - working on clicker presentation for Friday, 2/25 10:15 so wants to change drop-in schedule on Friday.  Fernando will email Kirk to change the drop-in hours 10:30-12:30.  This gives Fernando enough time.

1. Remedy or RSN Ticket Status
   ##Remedy tickets
   1. Remedy tickets - Steve now has 41. High priority new one's first.  Then move to older high priority tickets. 
   2. Work on tasks from SmartSite Support Plan - Create matrix site for enhancements/user requests; and draft canned messages to point users their request. Provide ticket number so they can track it.
   1. Communication Tasks
      1. See Jira Tickets below
      2. Fernando - SS-276; posted comment Fernando will review document and have Kirk post.

   Past Action Items:

   1. Continue to clean up Jira tickets.Follow-up on SAK-3240/SS-256- Fernando/David agreed on content; needs to be reviewed one more time; David needs to send out an update. This is complete and closed
   2. Posted changes to CMDCOM-11 on 10/14 for Middleware to complete these changes: due from Middleware Feb 2011.
   3. Posted a comment toanother comment (on 2/22) to Kirk SAK-549 - Kirk to see if this was still planned:  Where is the request for stuID in roster and pictures?

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