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The following steps and responsibilities are for system downtime that are not part of our regularly scheduled maintenance time frames.  These steps assume that the system is still up and functioning for most of the campus in it's normal capacity but that there is a critical function that is broken and must be fixed prior to the next maintenance period.<!-- /* Font Definitions

Notifications:  

 Notify Notify IT Express (itx@ucdavis.edu) that an immediate fix is necessary as a follow up for a reported bug.

Notify Operations and DC Operations (Operators@ucdavis.edu) and Dana Drennan Manager (as of 5/29/12 edit Quico Gonzalez) that an immediate fix is necessary as a follow up for a reported bug.

Notify Operations and Dana Drennan DC Operations Manager (as of 5/29/12 edit Quico Gonzalez) that paging should be turned off during the timeframe of the actual fix so that they will not be paged when the programmers put the application servers in maintenance mode.

Email notifications should be send to iet-notify@ucdavis.edu

Conference calls, if necessary:

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