Training and Support
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Training
Track the role, progress, and related communications of those departments/programs responsible for the support and training of Sakai.
Faculty Mentors
- Incorporate information here.
ET Partners
- Provide direct and indirect support.
- Develop Tech Tips and Captivates.
- Current FMFP Assignments
- ET Partners Advertisement
IT Express
- Multi-tiered support
- Front line for support
Support Strategy- Service Goals
- Support Goals
- Key Messages
- Target Audiences
- Core audience
- Secondary audience
- Enablers
- Support Implementation
- Primary Tactics
- Secondary Tactics
- Key Contacts
- Support Schedule
- Task List
- Benchmarks
Organization of support: Typical faculty members who use educational technology get their support from multiple providers.
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Features Guide
Features guide comparing MyUCDavis and various versions of Sakai/SmartSite
Winter 2007 Faculty Support Workshop Schedule
SmartSite Workshop Training Materials
Teaching with SmartSite: An Introduction
PowerPoint
Teaching with SmartSite: An Advanced Workshop
PowerPoint
Grading Workflow in SmartSite
PowerPoint
Crash Course for New SmartSite Owners
PowerPoint
Older workshop slides
Introduction to Teaching with SmartSite
PowerPoint
Advanced Teaching with SmartSite
PowerPoint
Working with Projects in SmartSite
PowerPoint
SmartSite Communication Tools Workshop
PowerPoint
SmartSite Course/Site Owners Followup Spreadsheet
Tracking Spreadsheets
Other Training Handouts
Wiki Quick Start Guide: PDF - DOC
What can I do with SmartSite's wiki?
What can I do with SmartSite's modules?
What can I do with SmartSite's discussion forums?
What can I do with SmartSite's Tests & Quizzes tool?
What can I do with SmartSite's chat room?
Blogging tools and selected bibliography
Ten Reasons to Use SmartSite with Research
Ten Reasons to Use SmartSite with Dissertations
Site Tools and Corresponding Definitions
Process for Setting Up and Giving SmartSite Workshops
Process for Setting Up and Giving SmartSite Workshops
Sakai Workshop Videos
Workshops by Bev Crane:
Online Workshop for Bodega Bay (Dec. 6, 2006): Breeze
Introduction to Teaching with SmartSite (Dec. 8, 2006): Real Media - Windows Media Player
SmartSite Communication Tools Workshop (Dec. 1, 2006): Real Media - Windows Media Player
Organizing Your Research Projects Using SmartSite (Oct. 27, 2006): Real Media - Windows Media Player
Workshops by Nancy Olsen:
- Organizing Your Research Project Using Sakai (June 12, 2006): Real Player - Windows Media Player
- Teaching with Sakai (June 9, 2006): Real Player - Windows Media Player
- Organizing Your Research Project Using Sakai (May 26, 2006): Real Player - Windows Media Player
- Wikis: THE Collaborative Learning Tool? (June 2, 2006): Real Player - Windows Media Player
- Teaching with Sakai (June 2, 2006): Real Player - Windows Media Player
See also the list of videos on the SmartSite "Sakai Pilot" Site
Support and Training Archive
Archived notes and links from early Sakai implementation: Support and Training Archive