USER EXPERIENCE
Rick - Some faculty and course managers are experiencing anxiety uploading to Resources. No There is no indication that upload is occurring, so some faculty users will repetitively hit button extending load time and accidentally uploading a file multiple times.
LongThis is a long-standing issue w/with slow upload since 2.0 per Beau.
Current The current solution is to provide information to course managers/faculty regarding this the need for patience to lessen anxiety, incur fewer uploads (requiring deletion) and generate familiarity w/with the environment experience.
Dave - request Are stats available for stats on Resources. ? Beau - We can possibly add stats tool after dev if stable/post Evaluation promotiondevelopment cycle, i.e., when stable Evaluation tool in development environment is promoted to production.
Some faculty are requesting videotaping for podcast using ProfCast to edit recorded material.
Captivate status- awaiting media server environment resolution. Current location okay - local downloads are quick. Larger 1-2 hr or more up to 200MB. Wireless downloads on campus can be 24sec to 6min (30 machine test.) Recommending that students grab downloads outside of class time.
SERVER/SYSTEM ISSUES
Fix mail system enhancement to CERE. SMTP as on CERE which has generated SMTP mail issues. When SMTP is a host on an internal machine - , as with CERE & Java-based CF ColdFusion servers, send email out does not seem to function. iIx Temporary fix is to use different host, e.g., mailbox.
Beau talking to the DC about this issue. Some CF pages have SMTP hard-coded. Occurred Problem has occurred on at least 3 different servers. Need to diagnose issue. 15th - 26th mail
From September 15-26 mail was queueing up. Once released, Announcements w/with high priority going through queue first. Backlog
Students reported not getting announcements. A backlog of Announcements was discovered - none went out.
High Priority: Need to diagnose and then resolve this issue.
CERE TOOLS
TTests & Q Quizzes will not be up on production until 2.1.x patches/updates are completed, per Beau. SAmigo
Ray - T&Q is identified as a priority for UC Davis/IET /Liz per Peter Siegel and MW Liz Gibson will be communicating with Stanford regarding functional and performance issues.
CREST
Chris - Added in/exposed logging in CREST.