Training and Support: Strategy and Tactics
Training Program
- Strategy Training strategy and goals
- TacticsTraining tactics: Faculty Mentors |Current FMFP Assignments| ET Partners| Tech Tips | Captivates |Classes | etc.
- Timeline
IT Express
- Multi-tiered support
- Front line for support
- Training schedule
Support Strategy
- Service Goals
- Support Goals
- Key Messages
- Target Audiences
- Core audience
- Secondary audience
- Enablers
- Support Implementation
- Primary Tactics Secondary Tactics **IT Express: Multi-tiered support | Front line for support
- Key Contacts
- Support Schedule
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