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USER EXPERIENCE

Rick - Some faculty and course managers are experiencing anxiety uploading to Resources. There is no indication that upload is occurring, so some users will repetitively hit button extending load time and accidentally uploading a file multiple times.

This is a long-standing issue with slow upload since 2.0 per Beau. The current solution is to provide information to course managers/faculty regarding the need for patience to lessen anxiety, incur fewer uploads (requiring deletion) and generate familiarity with the environment.

Dave - Are stats available for Resources? Beau - We can possibly add stats tool after development cycle, i.e., when stable Evaluation tool in development environment is promoted to production.

Some faculty are requesting videotaping for podcast using ProfCast to edit recorded material.

Captivate status- awaiting media server environment resolution. Current location okay - local downloads are quick. Larger 1-2 hr or more up to 200MB. Wireless downloads on campus can be 24sec to 6min (30 machine test.) Recommending that students grab downloads outside of class time.

SERVER/SYSTEM ISSUES

Fix enhancement to CERE. SMTP as host on internal machine - CERE & Java-based CF send email out does not seem to function. iIx is to use different host, e.g., mailbox.

Beau talking to DC. Some CF pages have SMTP hard-coded. Occurred on 3 different servers. Need to diagnose issue. 15th - 26th mail queueing up. Announcements w/high priority going through queue first. Backlog of Announcements - none went out.

CERE TOOLS

T&Q not up on production until 2.1.x patches/updates are completed.
SAmigo priority for IET/Liz per Peter Siegel

CREST

Chris - Added in/exposed logging in CREST.

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