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Training and Support: Strategy and Tactics

Winter 2007 Faculty Support Workshop Schedule

Winter workshop schedule

SmartSite Workshop Training Materials

Teaching with SmartSite: An Introduction
PowerPoint

Teaching with SmartSite: An Advanced Workshop
PowerPoint

Grading Workflow in SmartSite
PowerPoint

Crash Course for New SmartSite Owners
PowerPoint

Older workshop slides

Introduction to Teaching with SmartSite
PowerPoint

Advanced Teaching with SmartSite
PowerPoint

Working with Projects in SmartSite
PowerPoint

SmartSite Communication Tools Workshop
PowerPoint

SmartSite Course/Site Owners Followup Spreadsheet

Spreadsheet

Faculty Tracking Spreadsheet

Faculty tracking Spreadsheet

Other SmartSite Training Handouts

What can I do with SmartSite's wiki?

What can I do with SmartSite's modules?

What can I do with SmartSite's discussion forums?

What can I do with SmartSite's Tests & Quizzes tool?

What can I do with SmartSite's chat room?

Ten Reasons to Use SmartSite with Research

Ten Reasons to Use SmartSite with Dissertations

Site Tools and Corresponding Definitions

Setting up WebDAV on OS

Setting up WebDAV on XP

Message Center Functions

Process for Setting Up and Giving SmartSite Workshops

Process for Setting Up and Giving SmartSite Workshops

Support Strategy

  • Support strategy and goals
  • Key support messages
  • Support resources:
    • Remedy 3 Tier Support Plan (DRAFT: 3/28/06).
    • IT Express: Role and responsibilities | etc.
    • Teaching Resources Center: Role and responsibilities | etc.
    • Departmental technology support: Role and responsibilities | etc.
    • Other key contacts: TBD | TBD
  • Support Schedule
  • Task List
  • Assessment: Support metrics| etc.
  • See VetMeds QuickTips example at http://vetpda.ucdavis.edu/sakai/PilotStudentQuickTips.pdf

Training Implementation and Events

Event

Date

Location

Description

Demonstrators

Sakai Demos

4/6/06

Olson 53A

Introduced Sakai to new audience: GSI and Faculty who teach languages (ESL and non-English). Gave brief PPt overview. UC Consortium for Language and Lit Director Robert Blake showed (competing) CMS, Moodle.

Nancy Olson, Andy Jones, Robert Blake

Sakai Workshop Videos

See Also the list of videos on the SmartSite "Sakai Pilot" Site:
https://smartsite.ucdavis.edu/access/content/group/e49c3d54-a6f7-47e8-8057-79575bc2c611/Training%20Presentation%20Recordings.html

Support and Training Archive

Archived notes and links from early Sakai implementation

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