Agenda/Notes:
Send email to jmjohnstone@ucdavis.edu know if you'll need to dial in and I'll set up the Toll-free ReadyTalk line: 866-740-1260, access code 7545991
1. Update Test Plan for CLE
2. Training schedule issues
a. End of Spring Quarter issues
b. Start of Summer Session issues
c. Documentation Updates
1. Revise Training and Support Documentation first SS-332
Goals:
1. Revamp/re-organize how we do documentation
2. Incorporate testing changes into the documentation update process
3. Remedy or RSN Ticket Status
a. Remedy ticket HD0000000216444
b. Steve focus on Pending and Work In Progress tickets
4. SmartSite Support Plan - see project plans
a. Need to communicate to customer when issue is being escalated - need canned response for this - Add to T&R agenda and discuss.
5. Communication Tasks
a. Camtasia - Steve
b. See Jira Tickets below - Joyce changed blockers to critical
c. Fernando - SS-276; posted comment Fernando will review document and have Kirk post.
Past Action Items:
Real-time list of Blocker & Critical tickets for next production release