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Naming Principles and Process

The name we choose for the new system must be as clear to the user, as effective and as fully leveraged as possible. To meet this goal, we've identified a number of key guiding principles and a multi-step process. These principles and process will lead to a name and tagline that will become powerful components of the communication strategy.

Naming Objectives

The new name will be based on the following principles:
*Be relevant to the system's functionality and uses
*Reaffirm the system's association with the MyUCDavis portal
*Appeal and be intuitive and meaningful to the folks who will be using the system.
*Achieve differentiation from existing systems
*Project a positive, quality, professional image.
*Capture the rich potential of the new system
*Project seamlessly integration with other campus functions, processes and services
*Project the system's ability to grow beyond the traditional teaching/learning environment
*Position the new system as a refreshing change from other course/learning management systems
*Provide a deep well of marketing and advertising images going forward

Characteristics and Criteria

In addition, the name should have the following characteristics:
?Easy to pronounce and remember (should not be "too cute" or will be confusing to users)
?Short
?Evoke positive connotations/concepts
?Map back to teaching, learning and collaborative research
?Distinctive
?Eye-catching
?Forward thinking

Naming Criteria
The following criteria will guide the selection of a name for the new system:

Appearance - Simply how the name looks as a visual signifier, in a logo, an ad, on a poster, etc. The name will always be seen in context, but it will be seen, so looks are important.
Distinctive -Being distinctive is only one element that goes into making a name memorable, but it is a required element, since if a name is not distinct from a sea of similar names it will not be memorable. It's important, when judging distinctiveness, to always consider the name in the context of the product it will serve.
Depth - Layer upon layer of meaning and association. Names with great depth never reveal all they have to offer all at once, but keep surprising you with new ideas.
Energy - How vital and full of life is the name? Does it have buzz? Can it carry an ad campaign on its shoulders?
Humanity - A measure of a name's warmth, its "humanness," as opposed to names that are cold, clinical, unemotional. Another - though not foolproof - way to think about this category is to imagine each of the names as a nickname for one of your children.
Positioning - How relevant the name is to the positioning of the new system, the new services that will be offered. Also, how many relevant messages does the name map to?
Sound - Again, while always existing in a context of some sort or another, the name WILL be heard, from formal presentations to casual conversations. Sound is twofold - not only how the name sounds, but how easily it will be spoken by those who matter most: the potential user. Word of mouth is a big part of the marketing approach for the new system, but if people aren't comfortable saying the name, the word won't get out as quickly or as much.
Buzz - The word-of-mouth buzz that the name is likely to generate. It's that certain something that makes people lean forward and want to learn more about the system, and to want to share that information with others.

Naming Process

The naming process was broken down into several steps:

Competitive analysis
A competitive analysis is an essential first step of any naming process. As part of this step, we researched how other institutions positioned themselves relative to the Sakai Project. We looked at the types of names they have adopted, and at whether those names project a similar approach or provide a basis for our own naming process.

Of the universities preparing to implement Sakai, several have retained the name Sakai in their pilot programs. Others have adopted a new name. <give examples: UCMCROPS, BSpace, OnCourse, Etudes, CourseWorks, YaleClasses, TRACS, etc.>

Positioning
Our next step was to define our brand positioning. The more specific and nuanced our positioning is, the more effective the name will be. All great names work in concert with the positioning of the business or product they speak for. Ideally, our name and positioning will help find a way to reinvigorate or change the conversation that our campus has been having with faculty and students. The resulting naming process will be based on a forward-looking positioning strategy.

A major goal of our naming strategy will be to ensure that the new system is perceived as simple, user-friendly, different, and essential. We must distance the new system from the current MyUCDavis system (often perceived as unreliable and overly complex) while at the same time reassuring current MyUCDavis CMS users that the transition will be as simple as possible.

Name/Brand Development
Next we looked at what we want our new name to do for our communication and advertising efforts. This will allow us to narrow our name search to a certain category of name. Four categories of names were considered:

Functional name. The system's name will appear on Web sites, in news articles or press releases, on business cards, in advertisements, or in conversations. There are simply no imaginable circumstances in which company names can exist without contextual, explanatory support, which means they are free to perform more productive tasks.

Invented name. The name for the system could be developed using basically two types of invented names. First, we could select a name built upon Greek and Latin roots (e.g., Acquient, Agilent, Alliant, Aquent). This would enable us to come up with a name that is free of negative connotations and would sound serious. On the other hand, because the name would be built on Greek and Latin morphemes, we would need to mount a huge advertising campaign to imbue it with meaning and get people to remember it. A second possibility would be to select a poetically-constructed name that is based on rhythm and the experience of saying it (like Snapple, Oreo, Google, Kleenex). By design, these types of names are highly memorable, emotionally engaging, and rich with potential marketing energy.

Experiential name. A third way to think of the new system's name is to think about experiential names. Those offer a direct connection to something real, to a part of direct human experience. They rise above descriptive names because their message is more about the experience than the task. For instance, in the web portal space, descriptive product names include Infoseek, GoTo, FindWhat, AllTheWeb, etc. Experiential names of web portals include such product names as Explorer, Magellan, Navigator, and Safari. These names make sense to the users. ? Because they require little explanation, experiential names are easily approved in a corporate process. On the other hand, their over-usage makes them less effective in the long run (e.g., while Explorer, Navigator and Safari are web portal names, they are also the names of SUVs).

Evocative name. One important way that evocative names differ from others is that they evoke the positioning of a company or product in abstract ways, rather than describing a function or a direct experience. Evocative names are not used as often and therefore tend to be more powerful. They are non-linear and multi-dimensional, making them deeply engaging. They help create a brand image that is bigger than the tools and services the system offers.

Creative/Testing
As part of our naming process, we will need to produce creative support materials to help flesh out potential names. These may include stories, ad treatments, or graphic layouts featuring our top name candidates. These same materials could be presented and tested with focus groups.

Name and Tagline
Once the name is chosen, we will more fully develop a range of taglines, images and language to help convey our branding messages. For example, here are a few ad lines and taglines that the name Sakai brings to the table:
Sakai. Get over the hump.
Sakai. Bringing your teaching to life.
Sakai. When collaborating is a breeze.
Sakai. Talk of the town.
Sakai. The other course management system.
Sakai. Never say never.
Sakai. It's all yours.
And on and on and on.

Evaluation chart

Name

Appearance

Distinctive

Depth

Energy

Humanity

Positioning

Sound

Buzz

Total

MyUCDavis

Sakai

Chameleon

colB1

Assign up to 10 points in each of the categories above for each proposed name. The more points, the better.

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