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VetMed Developers Meeting

Maintenance and Support Issues

Discussion regarding superuser (su) functionality for troubleshooting issues from faculty and student perspectives
Issues with IET's possible solution of Kerberos implementation of false persons (The Staff, etc.) and how that might integrate with VM's CERE system; support personnel need the ability to troubleshoot/test from student point of view, e.g., smtp email issues without sending email to all students

Timimg of maintenance and code upgrades; current QA cycle is to rollout from local development to my to cere.
When can we take CERE down on regular basis for non-critical OS patches, code upgrades & bug fixes (note: critical patches must be ASAP)? Comparison drawn to MyUCD downtime where student quiz attempts fail - downtimes are not published to the general population. VM team needs to determine optimal day/time frame for upgrades and provide notification for all users.

Captivate:
localization, help system file location or standalone movies
navigation flow can be difficult when scrolling involved
about 2 - 2.5 mins long; team will review movies
where the content will be available?
Ray - procedures for local changes to sakai (such as adding these links - etc.)?
B most common are property tweaks; mngd by svn
prefer the embedded help rather than outside location, even for new users, this is a local change - so must be redone when there are major help releases

Ilios: Intelligent Library Information Online System
access for instructors, course directors, dept admins
written in cf; reviewed editing capabilities for course information
MeSH terms (medical terms assoc. w/course)
accurate population is critical to courses; probably an instructor function; potentially tied into evaluations
course per term - model for rollout to next term; freeze for previous courses; MyInfoVault does not contain course information, hand entered model - no info on what was taught
course/sessions/offering (date/time/faculty)
need to revise terms displayed to be consistent with other systems
(some display term revision already done)
John Gardiner themed
to be the authoritative source for all VM courses

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