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- Remedy or RSN Ticket Status
- Remedy tickets - Steve now has 41. High priority new one's first. Then move to older high priority tickets. Create site; and draft canned messages.
- Work on tasks from SmartSite Support Plan - see aboveCreate matrix site for enhancements/user requests; and draft canned messages to point users their request. Provide ticket number so they can track it.
- Communication Tasks
- See Jira Tickets below
- Fernando - SS-276; posted comment Fernando will review document and have Kirk post.
Past Action Items:
- Continue to clean up Jira tickets.
- Posted changes to CMDCOM-11 on 10/14 for Middleware to complete these changes: due from Middleware Feb 2011.
- Posted another comment (on 2/22) to Kirk SAK-549 - Kirk to see if this was still planned: Where is the request for stuID in roster and pictures?
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