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The staff member's name
The complete distribution group name *
The staff member's position
In the example below, the request is sent to the helpdesk with the subject listing the person and the group. The body contains the person’s position and that everyone in that position should have access to that group.
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Once we have the request, we will add the position group to the distribution list. That means everyone in the position group will receive mail sent to the distribution group. The next time a person is hired for that position, they will already have access to the distribution group.
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