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- Training schedule issues
- for Steve - check with Fernando on assisting with gradebook drop-ins for grading period starting next week. Steve will be on campus this week in case Fernando needs assistance.
- for Fernando - none
- Spring quarter start up - do more drop-ins; training sessions not well attended; do four drop-ins and one training session. Begin of quarter and end of quarter 3/2. Complete: Need to clear with Kirk - Steve notified Kirk and they had a email dialogue to confirm. Change location to Surge II small conference room with three laptops starting Spring Quarter.
- Larger vision for training and support as user experience evolves - Action: Joyce send email to Liz/Kirk to see how to go forward on this.
- Remedy or RSN Ticket Status
- Remedy tickets; check with Dan/Mike on backup plans/capacity planning when short-staffed.
- SmartSite Support Plan
- Communication Tasks
- See Jira Tickets below
- Fernando - SS-276; posted comment Fernando will review document and have Kirk post.
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