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Test for SAK-598

SAK-598: Convert SmartSite production database to UTF-8 character encoding

Access Level: (blue star) Any tester can run this test
Test Description: The SmartSite production server is pending an upgrade to recognize UTF-8 characters; http://smartsite-test.ucdavis.edu is already upgraded. The initial test will verify that you are able to test the failure to display special characters on the production server. After the upgrade, you will verify that the production server now displays these characters correctly.

Test Steps: Test As Any User with ability to enter data online, for example, in Chat or Message Center or Tests & Quizzes

  1. Log into Smartsite-test.ucdavis.edu in one window and smartsite.ucdavis.edu in another window or tab.
  2. Select a tool in a course or project site that you have in common in both systems. The following steps will use Discussion Forum as an example
  3. Open another window or tab to the following UTF-8 Sampler website: http://www.columbia.edu/kermit/utf8.html
  4. Create a message (or enter data in another tool) by copying and pasting foreign language text from the sampler page. For example, copy the Greek phrase for "I can eat glass" or "????? ?????? ???????? ????? ?? ?? ???????" into both browsers.
  5. Keep a list of the phrase and languages you used and continue this process until you've identified 3-5 languages which are displayed correctly on test and fail on the production server, smartsite.ucdavis.edu. Failure to interpret and display properly will be indicated by upside-down "?" or by a box character.
  6. Keep this list so that you can repeat this test after the production server is upgraded. Your repeat test will be verification that the production server upgrade is successful.

Test for SAK-305

SAK-305

Test steps: Compare these fixes on Smartsite-test with issues on Smartsite and confirm that no new issues are introduced in the UI.

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