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a. for Steve
b. for Fernando
c. Start of Quarter issues
d. Larger vision for training and support as user experience evolves - Action: Joyce send sent email to Liz /Kirk to see how to go forward on this (6/29 no response and Liz left May 2011).
2. Remedy or RSN Ticket Status
a. Problem Statement for Letter Grades - GRBK-853 and GRBK-890
b. Import/Export Wizard Doc - GRBK-752
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