Training and Support: Strategy and Tactics
Training
...
Track the role, progress, and related communications of those departments/programs responsible for the support and training of Sakai.
Faculty Mentors
- Incorporate information here.
ET Partners
...
Program
*Strategy and goals
*Tactics: Faculty Mentors |ET Partners | Tech Tips | Captivates |Classes | etc.
*Timeline
...
- Multi-tiered support
- Front line for support
Support Strategy
- Service Goals
- Support Goals
- Key Messages
- Target Audiences
- Core audience
- Secondary audience
- Enablers
...