Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Support

...

Track the role, progress, and related communications of those departments/programs responsible for the support and training of Sakai.

Faculty Mentors

  • Incorporate information here.

ET Partners

IT Express

  • Multi-tiered support
  • Front line for support

...

Strategy and Planning

  • Support Strategy
    • Service Goals
    • Support Goals
    • Key Messages
    • Target Audiences
      • Core audience
      • Secondary audience
    • Enablers

...

  • Identify clearly which provider is responsible for what support

Training Strategy, Goals, and Tactics

Track the role, progress, and related communications of those departments/programs responsible for the support and training of Sakai.

Faculty Mentors

  • Incorporate information here.

ET Partners

IT Express

  • Multi-tiered support
  • Front line for support