SmartSite Troubleshooting Guide

This is the Sakai a.k.a SmartSite troubleshooting guide. If you need more information please contact Thomas Amsler tpamsler@ucdavis.edu

Need To Start Sakai

  • Become the sakai user
    • sudo su - sakai
    • (warning) if you are not in the sudo list but have root access use: "su - sakai"
  • Make sure that sakai is not running. If it is running follow the steps in section Need To Stop Sakai
  • Now we can start sakai
    • cd /ucd/opt/sakai/bin
    • ./start.sh ; tail -f /ucd/pkg/apache-tomcat/logs/catalina.out
      • This will start sakai and output the log file in the current shell. It usually takes anywhere from 40 seconds up to a couple of minutes to fully start sakai.

Need To Stop Sakai

  • Become the sakai user
    • sudo su - sakai
    • (warning) if you are not in the sudo list but have root access use: "su - sakai"
  • First, check the process list if it is running by executing:
    • ps ax | grep java | grep /ucd/pkg/apache-tomcat
  • Then to stop it execute:
    • cd /ucd/opt/sakai/bin
    • ./stop.sh
  • Check again if it is still running. Sometimes, it does not stop with the above command. If it's still running, execute:
    • kill -9 PID
      • or:
    • killall -9 java